Privacy Policy

WEBSITE PRIVACY POLICY

The terms set forth in this Privacy Policy govern how the information we obtain in connection with the services you request and during your visit to our website will be used and protected. By visiting our site and requesting to benefit from the services we offer through this site, you accept the terms specified in this “Privacy Policy”. Our “Privacy Policy” is in line with national and international universal legal principles and aims to protect your personal data, as well as to define the scope of this protection and its usage areas.

Purpose of the Privacy/Personal Data Protection Policy and Communication Consent
This Privacy/Personal Data Protection Policy and Communication Consent explain:
a. What types of personal data this website (“https://ephesiahotel.com“) as content and hosting provider collects,
b. How these personal data are used,
c. With whom the website may share your personal data,
d. Your rights regarding your personal data processed by the website and how you can exercise these rights,
e. Information about cookies, and
f. How you can change your preferences regarding receiving commercial electronic messages.

Use and Protection of Information
Ephesia Hotels and other companies operating under the name Esen Turizm A.Ş. request some of your personal information (such as name, surname, age, email, phone number, etc.) in order to provide better services to customers.

Correspondences you carry out via email, online chat, communication forms, and all other channels with Ephesia Hotels and Esen Turizm A.Ş. are recorded. Your personal information and IP address are kept on record.

The statistical data (such as browser type, geographic location, age, gender, etc.) obtained from these personal details may be used within Ephesia Hotels and other companies under Esen Turizm A.Ş. for the purpose of conducting periodical campaign activities, e-bulletin activities, special promotional activities tailored to customer profiles, and customer “classification” works aimed at preventing unsolicited emails.

Ephesia Hotels and other companies operating under the name Esen Turizm A.Ş. do not share the information collected from membership forms with third parties without the member’s knowledge or contrary instructions, do not use it for commercial purposes outside the scope of activities, and do not sell it.

Besides the personal information requested on membership forms, Ephesia Hotels and other companies under Esen Turizm A.Ş. analyze visitor movements and preferences during site usage. These non-personal statistical data are used to provide a more customized and efficient reservation experience for guests.

If you wish to unsubscribe from Ephesia Hotels’ e-bulletin list, you can click the link “click here if you no longer wish to receive this bulletin” at the bottom of the e-bulletin.

Customer information may only be disclosed to official authorities if requested properly by them and in cases where disclosure is mandatory under the applicable mandatory legal regulations.

Only the customer can access and modify the information entered into the system. It is not possible for anyone else to access or modify this information.

The credit card information requested on the payment page is collected with the 3D Secure application to maximize the security of our guests making purchases through the site. Thus, all transactions related to payment are conducted directly between your bank and your computer through the http://ephesiahotel.com/ interface. However, no guarantee can be given concerning security issues.

Due to the nature of the internet, even with adequate security measures, information may circulate online and be accessed and used by unauthorized persons. Such use and any damages arising from it are not under the responsibility of Ephesia Hotels and other companies under Esen Turizm A.Ş. The collected information is stored in a secure environment not open to general use.

Your Rights Regarding Your Personal Data

You have the right to know what personal data is processed, whether it is used for its intended purpose, to learn the third parties, either domestically or abroad, to whom personal data is transferred, and if your personal data are incomplete or inaccurately processed or if there is any change, to request these to be corrected, updated and/or deleted, and to request that these changes be notified to third parties to whom your data has been transferred. You can exercise these rights by sending an email to info@peninsulagrouphotels.com. In cases where there is no membership account, your personal data are kept legally in accordance with Article 28/f.1,b and f.2,b of the Turkish Personal Data Protection Law (KVKK) and the Law No. 5651 on Regulating Broadcasting in the Internet and Fighting Against Crimes Committed Through Internet Broadcasting.

Personal Data Retention Period

According to Law No. 6563 on the Regulation of Electronic Commerce; records of the withdrawal of consent are kept for 1 year from the date of withdrawal, and any records related to the content of commercial electronic messages and any other records regarding the sending of such messages will be kept for 3 years for presentation to the Ministry if necessary. After the period expires, your personal data will be deleted, destroyed, or anonymized by us or upon your request. Additionally, traffic data processed under the Law No. 5651 is stored for 2 years and anonymized after this period.

Cookie Usage

The Website will collect, process, not share with third parties, and securely store your browsing information only within the scope of purposes and limits set out in this Privacy/Personal Data Protection Policy and Communication Consent, and not outside of them, to provide better services and fulfill its legal obligations. Information about the cookies used for collecting browsing information will be provided via a “pop-up window” when you visit the Website. Cookies are small pieces of text data loaded by your internet browser and stored on your computer, mobile phone, or tablet when you visit a website or install a mobile application. The Website uses cookies to compile a summary of your preferences collected through daily files, blank gif files, and/or third-party sources. The Website may track your browsing information and/or usage history to offer you customized promotions, marketing offers, improve the content of the website or mobile application to match your preferences, and/or determine your preferences. The Website may match information collected through cookies with personal data collected from you through different means at different times and may combine these data with information from other sources such as third parties. Such matching and use will remain within the purposes and scope defined in this Privacy/Personal Data Protection Policy and Communication Consent.

Types of Cookies

Session cookies and persistent cookies are used on the website’s mobile application and mobile web. Session cookies end when you close your browser. Persistent cookies remain on your hard drive for an extended period. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions provided in your browser’s “help” file or by visiting “www.allaboutcookies.org” or “www.youronlinechoices.eu“. Even if you reject persistent cookies or session cookies, you may continue to use the website, mobile application, and mobile web; however, you may not be able to access all functions, or your access may be limited.

How Are Cookies Used on the Website?

The Website uses cookies to:

a. Remember your preferences and personalize your experience on the website/mobile application/mobile web. This includes:
i. Cookies that save your password and keep your website/mobile application/mobile web session open continuously, thus saving you the trouble of entering your password multiple times on each visit, and
ii. Cookies that recognize you on your subsequent visits to the website/mobile application/mobile web.
b. Track how you use the website/mobile application/mobile web, including where you connect from, what content you view, and the duration of your visit.
c. Present content and advertisements tailored to your interests, that is, targeted advertising/promotion. This way, more personalized campaign and product offerings are presented, and content or opportunities you previously stated you do not want are not shown again. The Website may match information obtained through cookies with personal data collected from users/members.

Links to Third-Party Sites

Ephesia Hotels and other companies operating under Esen Turizm A.Ş. do not guarantee the privacy practices of third-party websites you reach via links on the Website; therefore, we recommend that you evaluate the privacy practices of those sites before providing any personally identifiable information.

Contact

If you have any questions regarding the privacy policy, you can contact us using the information below.